Last Updated: 10/11/2025

ORDER PROCESSING

  • All orders are processed within 1–2 business days.
  • Orders placed after 3 PM are processed the next day.
  • Tracking details will be sent via email/SMS.

DOMESTIC SHIPPING (India)

We ship via:

  • BlueDart
  • Delhivery
  • DTDC
  • India Post

Delivery Time:

  • Metro Cities: 3–7 days
  • Remote Areas: 8–12 days

INTERNATIONAL SHIPPING

Shipped via:

  • DHL
  • FedEx
  • Aramex

Delivery Time: 10–15 business days
Custom duties/taxes must be paid by the customer.

TRACKING

Tracking link will be provided after dispatch.
For tracking issues email: support@shreeshyamgem.in

DELIVERY ATTEMPTS

Courier will attempt delivery twice.
If unclaimed, customer must collect from courier office.

DAMAGED PACKAGES

If the parcel looks tampered:

  • Do NOT accept it
  • Record a video
  • Contact us immediately with proof

DELAYS

Delivery may be delayed due to:

  • Weather
  • Strikes
  • Customs
  • Logistics issues

SUPPORT

📧 support@shreeshyamgem.in
📞 +91-8114433483, +91-9929486398